Shipping Information

Shipping & Delivery

Free UK Shipping
Free shipping on all United Kingdom orders. No minimum order value.

Processing Time
1–3 business days
Monday–Friday, excluding public holidays.

Order Cut-Off
5:00 PM UK time
Orders placed after the cut-off may begin processing the next business day.

Estimated Transit Time
5–8 business days after dispatch.

Total Estimated Delivery Time
6–11 business days

Tracking
Tracking details are sent by email after dispatch where available.

Fulfilment
Orders may be processed through different fulfilment channels depending on product availability and operational requirements.

We do not guarantee dispatch from a specific warehouse or country.

Customs & Import Charges
No undisclosed shipping or handling fees will be added after checkout.

Any applicable customs or import information will be shown before purchase where required.

Need Help?
Email: support@elodieandrowan.com
Phone: +44 7737 141295

Customer Service Hours — UK Time:
Monday–Friday: 9:00 AM–7:00 PM
Saturday–Sunday: 10:00 AM–4:00 PM

We aim to respond within 24 hours on business days.